Privacy Policy

At fairplaycasinos.co.uk, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data in accordance with UK GDPR and the Data Protection Act 2018.

Information Collection

We collect the following types of personal information when you use our website:

Personal identification: Name, email address, postal address
Technical data: IP address, browser type, operating system, device information
Usage data: Pages visited, time spent on site, click behaviour, referral sources
Communication data: Your preferences in receiving marketing from us
Cookie data: Preferences and settings stored via cookies and similar technologies

This information is collected when you subscribe to our newsletters, participate in campaigns, register for our services, or use our website.

Legal Basis for Processing

We process your personal data based on the following legal grounds under UK GDPR:

Consent: For marketing communications and non-essential cookies
Legitimate interests: For website operation, improvement, and security
Contract performance: To provide services you have requested
Legal obligation: To comply with UK laws and regulations

Use of Information

We use your information for the following purposes:

Provide relevant casino bonuses and promotional offers
Improve your user experience on our website
Send newsletters and marketing materials (only with your consent)
Comply with legal obligations under UK law
Security, fraud prevention, and risk assessment
Website analytics and performance improvement
Customer service and support

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service providers: Who help us operate our website and deliver services
Legal authorities: When required by UK law or court order
Business partners: Only with your explicit consent
Professional advisers: Lawyers, auditors, and other advisers

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by UK law. Marketing data is typically deleted if you haven't engaged with our communications for 24 months. Some data may be retained longer for legal or regulatory compliance.

Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

Right of access: Request copies of your personal data
Right to rectification: Correct inaccurate or incomplete data
Right to erasure: Request deletion of your personal data
Right to restrict processing: Limit how we use your data
Right to data portability: Receive your data in a portable format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below. We will respond within one month of receiving your request.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. However, please note that no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

We may transfer your personal data outside the UK for processing. When we do, we ensure adequate protection through approved transfer mechanisms such as adequacy decisions or appropriate safeguards as required by UK GDPR.

Age Restrictions

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you are under 18, please do not provide any personal information to us.

Complaints to the ICO

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe our processing of your personal data violates UK data protection laws. You can contact the ICO at ico.org.uk or call their helpline on 0303 123 1113.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email.

Contact Information

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us:

Email: support@fairplaycasinos.co.uk

Last updated: January 2025